Scuba Certification Faqs

As of mid December 2022 PADI stopped providing physical certification cards to new graduates of the Open Water program.  Instead divers are given a digital cert card that they can access through their online accounts.

Must be 12 or older WHY?

Must be 12 or older to participate!

Cautionary Notice Regarding Age Requirements for Scuba Fusion Programs:

Out of our unwavering commitment to prioritize the safety and well-being of your cherished loved ones, it is crucial to underscore that the minimum age for participation in Scuba Fusion diving programs is strictly set at 12 years.

According to the Divers Alert Network:

Psychological immaturity in minors may hinder their ability to react to underwater emergencies compared to adults, potentially leading to uncontrolled rapid ascents and an increased risk of pulmonary barotrauma. Children, due to lapses in focus, are prone to making mistakes, heightening their vulnerability to various threats (Divers Alert Network, Aug 28, 2023).

While some PADI schools locally and globally, especially those with lesser liability concerns, offer introductory scuba programs for children as young as 8, such programs necessitate constant supervision by a scuba professional or certified adult diver.

Our retail staff would like to ask you to kindly refrain from seeking exceptions for your child, even if they are considered gifted or special. Every child is unique, and we have encountered challenges with parents disappointed that their 10-year-olds cannot enroll in our program. Despite pleas to speak to the owner or harassing staff about exceptions, the paramount consideration should always be safety. Instead ask why the seven instructors currently on staff at the time of this writing all refuse to assist with the certification of children. Could there be a reason do you think?  Possibly their experience has led them to the same conclusion this article is attempting to convey.  Our lead instructor, with over two decades of professional experience, would gently advise that you should be wary of instructors or schools with a contrary view, as some may prioritize numbers over safety or display a lack of concern for the well-being of your most precious individuals. We stress these age restrictions with utmost care to ensure the safety and proper training of young divers. It is crucial to fully comprehend the specific requirements and limitations associated with age in the context of scuba activities. Some advice from PADI can be found here >

eLearning Questions

eLearning and epiration

My PADI eLearning® program indicates it is “expired” and will not let me continue. What does this mean?PADI eLearning programs are valid for 12 months from the time you first log on. Prior to the end of this 12-month period, you’re reminded via email at 90 days and again at 60 days before the expiration date. If you let your PADI eLearning program expire, please contact your affiliated PADI Dive Center or Resort to discuss options for completing your training.

Troubleshooting PADI eLearning

There is only so much that we at Scuba Fusion can do to help you troubleshoot eLearning problems. Below is some helpful information that usually helps. First thing to do is clear your browser cache.  We have found that clearing the browser cache of your device solves most issues with eLearning.

Additional Solutions for eLearning Registration Issues:

Problem: I’m having problems registering for eLearning. What may be the cause?

Common causes for registration issues and their solutions include:

  1. Using a Mobile Device:
    • Ensure a stable internet connection as it is required for account creation and registration.
    • Internet connectivity is also necessary for submitting knowledge development, quiz, and final exam scores.
  2. Internet Explorer Compatibility:
    • The PADI eLearning system is not compatible with the 64-bit version of Internet Explorer.
    • Update your browser or use recommended browsers such as Chrome, Safari (for Mac), or Firefox.
  3. Firewall Issues:
    • Corporate proxies or company firewalls may cause difficulties.
    • It is recommended to register from your home computer to avoid firewall restrictions.
  4. Browser Restart:
    • If issues persist, close the browser completely, and restart it before attempting registration again.

If the above steps do not resolve the problem, please contact us through the contact page or reach out to PADI directly at the provided email addresses:


Problem: The name or email on my eLearning account is misspelled. How can I change it?

For name corrections, contact your local PADI Regional Headquarters, and for minor email spelling mistakes, contact the regional headquarters as well. Allow 5-10 business days for corrections:


Problem: I need to change the language of my PADI eLearning program. How can I do this?

To change the language, if available, contact your local PADI Regional Headquarters. Allow 1-2 business days for the change:


Problem: Can I change the associated Dive Center or Resort with my eLearning account?

Once registered, you cannot change the associated Dive Center or Resort online. However, the eRecord received upon completion is accepted by any PADI Dive Center, Resort, or Instructor worldwide.


Problem: My PADI eLearning program indicates it is “expired.” What does this mean?

PADI eLearning programs are valid for 12 months. Reminders are sent at 90 and 60 days before expiration. If expired, contact your affiliated PADI Dive Center or Resort to discuss completion options.


Still Have Questions? For further assistance, contact your local PADI Dive Center or Resort, or reach out to your local PADI Regional Headquarters using the provided email addresses.

Pool Program Questions

Orientation required

Certainly! In fact, the Professional Association of Diving Instructors (PADI) mandates it. Visit the store 7–14 days before your class for the orientation, where you’ll size instructional gear like wetsuits and BCs for pool use. During this visit, complete the medical release and liability forms in person (remote or last-minute submissions are not accepted). If you need personal gear, it should be selected during this time. Preparing for a PADI scuba class involves several crucial steps, and due to standards set by the scuba training agency, these tasks cannot be completed remotely. Look out for a welcome email detailing the specific steps to ensure readiness for your upcoming program. More details about the orientation >

What should I bring

Embarking on scuba lessons necessitates essential equipment – a mask, snorkel, fins, boots, and gloves. It’s imperative to procure these items from the store where you are undertaking your lessons. Unlike snorkeling classes, scuba training involves depths of up to 60ft, and personal safety, comfort, and fit make renting these items impractical.

Before making any purchases, inquire about the recommended gear for the course. Acquiring subpar equipment from discount stores might seem economical initially but can lead to additional expenses due to replacements. Assessing the fit and comfort of a mask is crucial, and plastic lens masks and flimsy child-sized snorkeling fins are unsuitable for scuba courses. Details about gear needed >

Also, You must bring a swimsuit to your scuba program. Divers generally wear swimsuits under wetsuits at the pool but also at Monterey. You will need a swimsuit for the pool training and also the swim evaluation.

There is a swim test

Bring your swim suit.  You don’t need to be a strong swimmer or an athlete to scuba dive, but some degree of comfort in the water certainly helps. The PADI swim test or swim evaluation will be conducted at the pool. Divers will demonstrate that they can comfortably maintain themselves in water too deep in which to stand by completing a 10-minute swim/ float without using any swim aids. Candidates will also complete a 200 metre/yard continuous surface swim or a 300 metre/ yard swim with mask, fins and snorkel.The test is pass or fail but can be retaken at the next available pool class – the first retake is free of charge.

Pass or Fail

The PADI Scuba class, pool program, and ocean checkout dives operate on a pass or fail basis. While Scuba Fusion aims for successful graduation, they acknowledge the impossibility of guaranteeing it. Instead, they promise a comfortable learning environment, designed and standardized by PADI, allowing each student sufficient time to acquire essential skills. Diving is statistically safe, but it demands a certain comfort level in Academics, Pool, and Ocean Dives. Training fees don’t cover certification and are non-refundable. Referral paperwork and the certification card are provided as graduation gifts, not requiring additional purchase.

Scuba Fusion offers a friendly and generous retake fees for pool and ocean programs.  Not comfortable? go ahead an schedule a 1 or 2 day pool retake.

Transportation needed

Bring a car or truck to class. Students provide their own transportation. During dive training students will be taking and transporting diving equipment for use in their class. This includes such things as diving cylinders, weight belts, wetsuits and any diving equipment needed for the class. Services such as Uber and Lyft are used by students often. Transporting wet diving equipment can cause damage to stereo equipment, paper documents and anything that may have an adverse reaction to fresh or salt water. If the fact/idea that water may damage a stereo, cell phone or any electronics for that matter is a new concept to you, we would suggest dropping the idea of taking scuba lessons and pursue another less academically demanding sport.

Scuba Fusion offers a friendly and generous retake fees for pool and ocean programs.  Not comfortable? go ahead an schedule a 1 or 2 day pool retake.

Monterey Dives Questions

Diving in cold water is challenging

I have heard that Monterey or cold water diving can be tough?

Please see this article:  Diving in cold water is challenging >

Do I need a hotel for the Monterey Weekend?

Should I Secure Lodging in Monterey for My Scuba Course?

The necessity of booking a hotel in Monterey hinges on the specific course you’re undertaking. Given that Monterey is a two-hour drive from San Mateo, our recommendation varies based on the nature of the scuba program.

For beginners participating in open water dives, it is advisable to arrange accommodation for at least Saturday night, and if feasible, Friday night as well. The class typically convenes at 7 am, and with the drive time, it can be challenging to make the round trip on the same day.

For the Advanced course, securing a hotel is highly recommended. This is due to the likelihood of a night dive concluding late on Saturday night, followed by an early morning boat departure for subsequent dives. The logistics make overnight stay essential.

For single-day tours and other courses, the necessity of lodging depends on the specific schedule.

It’s important to note that Monterey frequently hosts events, impacting hotel prices. Auto shows, motorcycle races, and air shows contribute to fluctuations. Plan ahead, coordinating your class dates with hotel bookings, as our programming schedules are established months in advance. Unfortunately, we cannot adjust class dates around Monterey events, but alternative weekends are always an option.

Familiarize yourself with the hotel’s cancellation policy, considering the occasional course cancellation due to weather. If securing a hotel in Monterey proves challenging, explore nearby towns like Salinas or Santa Cruz. While driving back after classes is an option, it is not recommended.

Utilize convenient tools like Expedia, Priceline, Google, and TripAdvisor to find suitable accommodations. The Breakwater dive site’s address is 32 Cannery Row, 93940.

Pass or Fail?

The PADI Scuba class, pool program, and ocean checkout dives program operate on a pass or fail basis. While the team at Scuba Fusion strives to see every student successfully graduate, a guaranteed outcome is simply not feasible. What they do pledge is the provision of a conducive learning environment, meticulously designed and standardized by PADI (the training agency), to afford each student an ample time frame to acquire the fundamental skills necessary for graduation.

In terms of statistics, diving is generally considered a safe activity for students 12 years of age or older; however, it demands a high level of precision. Consequently, each student must attain a specific level of comfort in all three aspects of the course: Academics, Pool, and Ocean Dives. It’s important to note that the training fees do not cover the cost of certification and are non-refundable.

Addressing Common Issues and Recommendations for Scuba Training:

  1. Outdated Gear:
    • Avoid using borrowed or outdated gear, as safety and comfort are compromised.
    • Embrace innovations for increased safety and a better diving experience.
  2. Incomplete Homework or eLearning:
    • Completing assignments beforehand prepares you for instruction and assessments.
    • Quizzes and exams during class sessions, including a pass-or-fail final exam, require adequate preparation.
  3. Late Material Pickup:
    • Visit the store 7-14 days before class to collect materials, size gear, and ensure a comfortable fit.
    • Avoid last-minute rushes, allowing time for lunch and preparation before extended pool sessions.
  4. Wetsuit Usage:
    • Utilize provided wetsuits during pool sessions for comfort, especially in heated pools.
    • Don’t jeopardize your experience with bravado; shivering after extended time in the water is common.
  5. Medical Questionnaire and Waivers:
    • Answer medical questions truthfully and obtain a signed waiver from a doctor if needed.
    • Instructors follow PADI rules; a waiver is crucial, and incomplete paperwork may disrupt your training.
  6. Quality Gear Purchase:
    • Avoid buying low-quality masks and fins from discount stores.
    • Invest in proper, well-fitting gear from the Scuba Fusion store for safety and an enjoyable diving experience.
  7. Swimming Abilities:
    • Comfort in the water is essential; pass the PADI swim test with a 10-minute swim/float and a 200/300m swim.
    • Coaching is provided, and the first swim test retake is free to ensure your success.
  8. Punctuality:
    • Be on time for class sessions, pool dives, and ocean dives.
    • The structured learning process requires sequential attendance, and lateness may result in missed sessions.
  9. Learning Gear Setup:
    • Take responsibility for setting up your scuba gear; it’s a standard requirement.
    • Ensure you personally learn and perform the setup under instructor supervision.

Note: For any concerns or unique situations, contact Scuba Fusion in advance to discuss potential solutions, but be aware that additional fees may apply for certain accommodations.

By adhering to these guidelines, you enhance your safety, learning experience, and overall enjoyment of the scuba training program.

Transportation needed

Please bring a car or truck to class as students are responsible for their own transportation. During dive training, students will be carrying and transporting diving equipment, including cylinders, weight belts, wetsuits, and other necessary gear. While services like Uber and Lyft are commonly used, transporting wet diving equipment can potentially damage stereo equipment, paper documents, and anything susceptible to harm from fresh or saltwater exposure. If the notion that water could harm electronics is unfamiliar, we would recommend reconsidering scuba lessons and exploring a sport with less academic demand.

Why choose Scuba Fusion

An Awarded PADI DIVE CENTER

Dive into the extraordinary world of scuba with confidence by choosing Scuba Fusion Dive Center for your classes. Our center stands out as a premier destination for scuba enthusiasts, offering a comprehensive and personalized learning experience. With a team of highly qualified and passionate instructors, we are dedicated to ensuring each student’s success, fostering a supportive and comfortable environment for every step of the journey. From the fundamentals to advanced techniques, our courses are meticulously designed to instill confidence and competence in divers of all levels.

At Scuba Fusion, we pride ourselves on our state-of-the-art facilities and top-notch equipment, providing students with hands-on experience and exposure to the latest advancements in scuba technology. Our commitment to safety is paramount, with rigorous adherence to industry standards and a focus on individualized attention during each class. Whether you’re a beginner embarking on your first underwater adventure or an experienced diver seeking advanced certifications, Scuba Fusion Dive Center is your ultimate partner for an immersive, enjoyable, and skillful scuba diving education. Join us and unlock the wonders that the underwater world has to offer!